Refund policy

We have a No return policy, which means all Sales are Final.

Damages and issues
Please inspect your order upon reception and contact us with in 24 hours of your package being delivered if the item is defective, damaged or if you receive the wrong item.

To be eligible for a return, your item must be in the same condition that you received it,  unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at @Sodozglass@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sodozglass@gmail.com.

Exchanges
We do to offer any exchanges on any items.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sodozglass@gmail.com.